TicketsINeed.com - Customer Service Information
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| Sales and Ordering: |
| We gladly accept Visa, MasterCard, American Express and Discover. Due to the nature of the ticket broker business, prices are not guaranteed until purchased. Stated prices include any applicable service fees. Our secure online servers are available 24 hours a day for your convenience. Your online order is protected through a Secure Socket Layer (Secure Server) provided by Verisign, which uses multi-level encryption to protect your information. If you are uncomfortable with online ordering, please feel free to contact our customer service department at (800) 669-0571 Monday through Friday between 10am and 6pm EST, or fax us anytime at 302-477-9499. All sales are final. |
| Shipping: |
| We proudly use Federal Express to ship all orders. Because of this, we must have a physical address. PO Boxes are not acceptable. Federal Express provides a tracking number with all packages and can be tracked here . A signature is required at the time of delivery. If your event is within the next four days, please contact us for alternate arrangements. Please feel free to contact us at (800) 669-0571 for more information or with any shipping questions you may have. |
| Cancellation: |
| If your event is cancelled by the event authority and is not rescheduled, TicketsINeed.com will provide you a complete refund, minus a nominal shipping charge. If the event is rescheduled, arrangements will be taken care of by the venue of the event. Please feel free to contact us at (800) 669-0571 for assistance or to answer any questions you may have. |
| About us: |
| Our company is backed by over 20 years in the ticket broker business. From our modern offices in Wilmington, Delaware, we have the finest technology experts and ticket brokers available to service your needs. As we have for years, TicketsINeed.com provides the utmost in customer service using the convenience of this new medium. Our prices and selections can't be beat. We are sure that once you see our website and experience our legendary customer service, you will use TicketsINeed.com as your online ticket broker. |
| Cancellation: |
| In the unlikely event that a show or game is cancelled by the league, city or venue without a rescheduled date, TicketsINeed.com will gladly issue you a full refund, minus the cost of shipping and handling. If your event is rescheduled, all arrangements for the new date will be made by the venue itself. Please feel free to contact us at (800) 669-0571 for assistance or to answer any questions you may have. |
| Privacy Policy |
| Tickets.cc does collect personal information from customers. This information is used solely to process your ticket order. Occasionally, we will need to contact a customer via the phone number they provide to process their order. We will never sell or share information from our customer list. |
| Disclaimer |
| TicketsINeed.com is a private business that uses ticket agencies and our affiliate brokers in order to find the best seats at the best prices for our customers. We are in no way affiliated with Ticketmaster, any major sports league or franchise, nor stadium or theater box offices. |
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Concerts |
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Broadway Theater |
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Reliable shipping |
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Secure transactions |
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